Data Deletion Instructions

You can request deletion of information processed by Apela One by using the contact options on our website. Include the name and email associated with the account, the business or CRM workspace involved, and whether the request concerns a website inquiry, a connected account, or workspace data. We may ask for reasonable verification before completing the request.

To disconnect Meta, Facebook, or Instagram, use the Connectors page in the CRM and revoke Apela One in your Meta account settings. You may also submit a deletion request here. We will remove or disassociate stored Meta identifiers, tokens, and synchronized data that we are not required to retain, subject to security, fraud-prevention, backup, dispute, and legal-retention requirements.

We will acknowledge a request, verify the requester when necessary, and confirm the outcome after the applicable deletion or de-identification work is completed. Information retained for legal or security reasons will be isolated and deleted when the retention reason ends.

See our Privacy Policy for the categories of information we process, retention principles, and additional rights.